Q: Can I rent a bus to use?
A: No, Sammy Express is not a rental company, being a charter company, we will provide the driver to your events
and can take care of your travel needs, but we will not allow clients to drive these vehicles.
Q: Is there a required deposit?
A: Yes, there is a 20% deposit made when contract is confirmed.
Q: What is the refund policy?
A: Cancellation made 30 days prior to service date, 10% of the total cost will
be charged. Cancellation made between 30 and 14 days prior to service date,
50% of the total cost will be charged. Cancellation made 14 days prior to
service, total cost will be charged.
Q: When is final payment due?
A: Final payment is to be made 14 days prior to service date.
Q: Do I pay for parking or tolls?
A: Yes, charter party wil be responsible for any applicable road tolls, parking
permits, and fees.
Q: Do I need to provide lodging for drivers?
A: Yes, for out of town destinations, charter party will be responsible for
lodgings for drivers.
Q: Do vehicles come with safety equipment?
A: Yes, all vehicles come certified with Department of Transportation safety